What is CRM & how does it work?

CRM lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location that’s available to stakeholders at your company.

What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve relationships to grow your business. CRM technology helps companies stay connected to customers, streamline processes, and improve profitability.

How can CRM help grow your business?

The goal is simple: improve relationships to grow your business. CRM technology helps companies stay connected to customers, streamline processes, and improve profitability. When people talk about CRM, they’re usually referring to a CRM system: software that helps track each interaction you have with a prospect or customer.